The best sex doll store in USA, Canada & Europe. Free shipping & best prices.


FAQ for Adult Sex Doll Store

How long does it take to produce my doll?

All of our dolls are handmade. We will manufacture a totally brand new doll once we receive your full payment,which will take 2-4 business days,then we will ship the doll in discreet package.Shipping will take 6-8 business days.


Are there any known health risks? How difficult is it to keep my doll in a sanitary condition?

There are no known health risks associated with our products. Keeping the doll in a sanitary condition is easy – your doll can be cleaned with a mild soap or detergent or olive oil.


What’s the material?

Our dolls are made of high standard elastic property TPE(thermoplastic elastomers), which is safe and environmentally friendly. The skeleton inside is made of stainless steel.


Can my doll sit, stand, and hold poses?

Yes, you can pose your doll in most positions an average person can achieve without pain. The dolls cannot support their own weight, however, and will sometimes require a stand or support for certain poses. The doll can hold the pose you put it in as long as no strong forces are applied to the limbs in that pose.


Can I use my doll or doll accessory without lubricant?

For your pleasure and for best maintenance of your love doll, you should always use plenty of water based lubricant, and only use water based lubricants.


How flexible are the dolls?

Our doll’s TPE skin is extremely flexible and will sustain almost any reasonable position. There are some positions which are more stressful on both the TPE flesh and the internal joints. Over-straining a joint can result in a break.


Can I warm up my doll? How?

Adult Sex Doll Store can be warmed in a warm bath or heating blanket.


What do I do if I need to cancel my order?

1. All orders must be cancelled within 8 hours of payment. Contact us via email: [email protected] and we will process the refund for free and will issue it immediately.
2. Any cancellations over the 8 hour window will deduct 10% of payment as compensation and the customer will receive 90% refund of the payment. The 90% refund will be returned to the customer by check. The check will be mailed in 1-2 business day by USPS mail.


Can a doll support itself enough to do it “doggy” style?

No, you will need to use a support to assist the weight distribution for doggy style. The doll shoulder, elbow and knee joints do not lock and the dolls cannot support their own weight. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.


How to deal with the wrinkles on my doll?

If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on its surface which is due to the improper posture it is placed in and prolonged pressure on the surface. For example, if it is placed sitting in the chair for a long time, there will be horizontal lines on its abdomen. You can use hot towel less than 60 degrees to cover the affected area for 10 minutes. Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.


Doll Packaging and Shipping Information?

We ship to USA. Our shipping company uses FedEx and UPS for International transport. This is door to door delivery. We provide customers the tracking number, and customers can check the shipping process online. For customer privacy, there is no logo or sign on the package, and we can declare it as “mannequin” or any name the customer wants. For almost every country, there is little or no import tax or any paper work when purchasing TPE doll.


Consider Instructions for use

Before using, disinfect the ‘erotic’ areas with a disinfectant, wet disinfection wands or 75% medical alcohol cotton. Make sure you coat it with a lubricant while using to have a smooth experience. Otherwise, you might want to wear a highly lubricating condom. If the interior of the intimate part is not sufficiently lubricated, it is possible for it to get damaged. Do not forget to wash the lubrication in the intimate part with water after using it and disinfect it. Put the intimate part in warm water for two or three minutes to wash it.


Understand Activity limitation of dolls

– [Head]=> You can lift the head in front or behind, up or down and left or right – movements don’t exceed 45°.

– [Arms]=> The upper limb may be raised to the chest, approximately 60° from the front, and 20° from the back slightly. Raise arms at chest level, about 60° from both sides. The small arms can turn on an angle of about 90°.

– [Waist]=> She can bow in front and behind – she can be seated or can stand on her feet. Nothing more than that

– [Legs]=> You can spread the hams up to 170° normally; it can make the gap with one leg up to 100°. The knee joints can bend at 90°.