The best sex doll store in USA, Canada & Europe. Free shipping & best prices.

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We have local warehouses set up in EU, USA, Canada, Australia, Russia, UK and you will usually receive it within 5-10 business days.

Please create a new account here.

Please contact our customer support to provide a new harvest address.

You can receive an email for tracking status within one business day after we ship your order.

Please rest assured that we do not.

No suisui’w tax, we cover all taxes.

Yes, we ship to any country.

Usually yes, but only special items are shipped separately.

If you need to swap an item

Returns and Exchanges

Please provide us with a video and photos to confirm. We will resend it.

Please provide us with video and photos to confirm whether it was our error or the logistics center’s error.

Please contact us first and we will provide return information

For shipped orders: Please contact the logistics center yourself to change your address.
For orders that have not been shipped: Please contact us first with the correct shipping address.

We are sorry, but because our products are personal items, orders cannot be changed or cancelled once they have been processed.